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If you are homeless or experiencing housing difficulties, this section will be useful. (To do a quick search of this page hold down the CTRL key and press F)

Support Services

Housing Support

Supporting people in Suffolk

Accommodation for Teenage Parents

Supporting People is a central Government programme, which was introduced in April 2003.

Supporting people pay for housing related support services which are aimed at helping people live independently in their homes.

Supporting people in Suffolk work with two providers of accommodation for teenage parents within Babergh, Ipswich and St Edmundsbury Distrcit Council areas.

The two providers are English Churches and Colchester Quakers.

English Churches Housing Group
01473 694100

Colchester Quakers Housing Association
01206 -571319

For more information please visit our web site at

Anglia Care Trust

Anglia Care Trust seeks to improve both the quality and standard of life of those in need, for the benefit of the individual and the community.

65 St Matthew's Street
Ipswich, Suffolk IP1 3EW
01473 213140

To achieve their core purpose
Anglia Care Trust will:

• Assist in the prevention of
homelessness for those who
may be at risk

• Assist with employment, training
and education for those who have
been socially excluded and their
families. Resettle offenders and
ex-offenders and support them in
order that they may contribute to
the community in which they live.

The Counselling service is a
professional service available
to a wide range of service users
to assist them in managing
predominant problems in
their lives, including:

• domestic violence
• coping with anxieties for those
released from prison
• anger management
• early childhood abuse
• significant trauma
• personality disorders
• self-harm
• various levels of depression
• relationships and family work
• bereavement

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Ingate Lodge

Offers residential accommodation to
all ages that, through no fault of their own, need accommodation and support and understanding.

Residential Accommodation
Grove Road
Beccles, Suffolk
NR34 9QY
01502 716494

Appointment is necessary.

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Babergh District Council
Housing Advisory Service

Council Offices, Corks Lane
Suffolk IP7 6SJ
01473 822801

Email: foti@Babergh-southsuffolk.

Opening Hours:
Mon - Wed 9.00am - 5.00pm
Thurs 2.00pm - 5.00pm
Fri 9.00am - 4.00pm.

Surgery at Stour House, Sudbury.

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Coastal Homeless
Action Group (CHAG)

Coastal Homeless Action Group (CHAG) is a local charity which gives free support to those who are homeless or could become homeless. We can guide you through the homeless and benefit minefield and give you back some choices to help you live independently.

154a Hamilton Road
Felixstowe 01394 276115

Opening Hours:
Mon - Fri 9.30am - 12.30pm.

St Mary’s House
Market Hill, Woodbridge
01394 276115, 388130

Opening Hours:
Wed - 9.30am - 12.30pm.

43 High Street Saxmundham,
01728 602529

Opening Hours:
Mon - Fri 9.30am - 12.30pm.

For an appointment please call one
of our local offices above.


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Forest Heath Housing Advisory Service

College Heath Road
Suffolk IP28 7EY
01638 719000

Opening Hours:
Mon - Thurs 8.30am - 5.00pm
Fri 8.30am - 4.30pm.

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Ipswich Borough Council
Housing Advisory Service

Comprehensive housing advisory service. Homelessness advice and assistance.

Civic Centre, Civic Drive
Suffolk IP1 2EE
01473 433239

Email: housing.advice@ipswich.gov.uk

Website: www.ipswich.gov.uk
then click
then click
"Housing Advisory Services"

Opening Hours:
Mon - Fri 9.00am - 4.45 pm

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YMCA - Ipswich

Open 24 hours a day.
Single person housing in hostel and flats.
After school club.
Holiday play schemes.
Sports/Fitness facilities.
Meeting rooms.

Anne Sulman
2 Wellington Street
Suffolk IP1 2NU
01473 252456

Email: Mike.Fisher@ipswich.ymca.org.uk


YMCA - Bury

Housing for homeless
young people aged 16-28

Bury St Edmunds
Batt House, 56 Westgate Street
Bury St Edmunds
Suffolk IP33 1QG
01284 701697

Email: office@bse.ymca.org.uk

Opening Hours:
Mon - Fri 9.00am - 12.00 noon
& 2.00pm - 6.00pm.

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Orwell Housing:
Supported Housing & Care Manager

22 Gordon Road
Suffolk NR32 1NL
01502 586177

Email: edelf@orwellhousing. co.uk

Office Hours:
Mon - Fri 9.00am - 5.00pm.

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Orwell Housing

Any referrals for housing with support should be directed to The supported Housing and Care Manager.

All referrals are treated with the strictest of confidence.
Any cost of the service obviously is dependent of whether the person is
being offered a place and the level of support they are to receive.

Orwell Housing Association
Christchurch House,
43 Fonnereau Road
Suffolk IP1 3JL
01473 252915

29 bedded hostel which provides
accommodation for both men and
women between the ages of 16-30.

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Shelterline will help with housing problems any time day or night.

0808 800 4444

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Shelter Housing Aid


Shelter Essex & Suffolk
7 St Boltoph’s Street
01206 560864

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Solo Housing

Provides Supported
Housing and operates a Register of Lodgings for single people in housing need in Babergh, South Norfolk and Broadland

Solo Housing (East Anglia)
12a St Nicholas Street
IP22 4LB
01379 640250
Helpline: 0800 6520155

Email: info@solohousing.org

Opening Hours:
Mon - Thurs 9.30am - 1.00pm
& 2.00pm - 4.30pm
Fri 9.30am - 1.00pm
& 2.00pm - 4.00pm.

All enquires should be directed to the relevant Local Authority’s Homeless Department, who will make a referral to Solo Housing if appropriate.

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Suffolk Coastal District Council

Homelessness Team
Council Offices
Melton Hill
Suffolk IP12 1AU
01394 444237

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The Havebury
Housing Partnership

Will operate a waiting list on behalf of the Council. All homeless enquiries hould be directed to:
St Edmundsbury Borough Council.

St Frances House
The Anderson Centre
Olding Road
Bury St Edmunds
Suffolk IP33 3TA
01284 722000

Email: office@havebury.com

Opening Hours:
Mon - Wed 9.00am - 5.00pm
Thurs 10.00am - 5.00pm &
Fri 9.00am - 4.00pm.

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Waveney District Council
Lettings and Homelessness

Confidentiality: information passed on only with your permission

General housing advice is provided and Waveney District Council operates the policy of an open waiting list for applicants from 16 upwards.

80 Clapham Road
Suffolk NR32 1RB
01502 523175

Email: dawn.pointon@waveney.gov.uk

Opening Hours:
Mon - Thurs 8.30am - 5.00pm
Fri 8.30am - 4.30pm.

Further advice can be given by the Lettings Department.

Referrals are received from Social
Services, Citizens Advice Bureau,
Shelter etc. Most clients, however,
make direct contact.

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